Last updated: March 23, 2026 • Governs all use of the Duplica platform
Please read these Terms of Service carefully before using Duplica (“the Service,” “the Platform”) operated by Duplica (“we,” “us,” “our”). By accessing or using our platform, you agree to be bound by these terms. If you disagree with any part, you may not use the Service.
By creating an account on Duplica (https://duplica.com), you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. If you are using the platform on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
We reserve the right to update these Terms at any time. Material changes will be communicated with 14 days' notice via email. Continued use after the effective date constitutes acceptance.
Duplica is a Software-as-a-Service (SaaS) platform that provides network marketing automation tools, referral management systems, team management dashboards, training content, and related features to subscribers. The platform facilitates connections between users and independent partner companies; it does not itself sell physical products or guarantee any income.
Important Clarification
Duplica is a business management and automation system. Any commissions, bonuses, or earnings described on the platform relate to your independent engagement with third-party partner companies (YES Global, Renata Health World, Dynace Global), not from Duplica directly. Duplica does not pay commissions.
3.1 Trial Period. New accounts receive a 7-day free trial. No credit card is required to start the trial. If you do not upgrade to a paid plan before the trial expires, your account will be locked and access to premium features will be suspended.
3.2 Subscription Plans. Paid plans are offered on a monthly basis at the following rates:
| Plan | Price | Key Features |
|---|---|---|
| Basic | $25/month | 1 partner system, referral tools |
| Builder | $50/month | All 3 partners, full training, team tools |
| Pro | $97/month | Full system, white-label, 1-on-1 coaching |
3.3 Billing Cycle. Subscriptions are billed monthly from the date of your first payment. Payments are processed via PayPal. By subscribing, you authorize recurring charges until you cancel.
3.4 Cancellation. You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. You retain access to the platform until the period expires.
3.5 No Refund Policy
All subscription payments are non-refundable. We do not provide refunds for:
Exceptions may be made at our sole discretion in cases of documented technical errors causing complete service failure exceeding 72 continuous hours. All exception requests must be submitted within 7 days of the issue to legal@duplica.com with supporting documentation.
3.6 Chargeback Policy. Initiating a chargeback or payment dispute without first contacting us at support@duplica.com may result in immediate account suspension. We maintain detailed transaction logs and will provide complete evidence to payment processors in all dispute cases.
The Partner Activation feature on Duplica facilitates your enrollment into third-party partner companies (YES Global, Renata Health World, Dynace Global). These are independent companies with their own terms, compensation plans, and refund policies.
4.1 Separate Agreement. Your relationship with any partner company is governed entirely by that company's own terms and agreements. Duplica is not a party to, and bears no responsibility for, any partner company transaction, product, service, or compensation claim.
4.2 No Guarantee. Duplica does not guarantee that any partner company package will result in income, commission, or product delivery. All partner company matters must be raised directly with the relevant company.
4.3 Verification. The Partner Package Verification feature on Duplica is a manual administrative process to confirm that a member has activated a partner company package. Duplica does not verify financial transactions with partner companies and relies on declarations by referrers and admins.
Read This Carefully
Duplica makes no representation or warranty that use of our platform will result in any specific level of income, revenue, profit, or financial gain. Any income figures, testimonials, or earnings examples shown on this platform represent exceptional results and are not typical.
Typical results vary significantly. Most network marketing participants earn little to no income, and some may incur losses. Your results will depend entirely on your individual effort, skill, market conditions, team development, partner company performance, and numerous other factors entirely outside of Duplica's control.
Nothing on this platform constitutes financial advice, investment advice, or a business opportunity guarantee. You are solely responsible for evaluating the merits and risks of any business activities you undertake using this platform.
By using Duplica, you acknowledge and accept that: (a) past results shown are not indicative of future performance; (b) network marketing involves risk; (c) you may not earn any income; and (d) Duplica bears no liability for any income outcome, whether positive or negative.
By using Duplica, you agree not to:
Violation of these obligations may result in immediate account suspension without refund, and legal action where warranted.
All content, software, training materials, designs, trademarks, and proprietary systems on the Duplica platform (“Platform Content”) are owned by or licensed to Duplica. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform Content solely for your personal use in connection with the Service.
You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, transmit, or in any way exploit any Platform Content without our express written permission. Duplica training materials, in particular, are proprietary and may not be shared outside the platform.
8.1 By You. You may terminate your account at any time by contacting support@duplica.com. Termination does not entitle you to a refund of any amounts already paid.
8.2 By Duplica. We reserve the right to suspend or terminate your account immediately and without notice if you:
8.3 Effect of Termination. Upon termination, your right to access the platform ceases immediately. Your data will be retained per our Privacy Policy retention schedule, then deleted. Provisions of these Terms that by their nature should survive termination (disclaimers, liability limits, governing law) shall survive.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUPLICA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CAUSE OF ACTION SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL SUBSCRIPTION FEES YOU PAID IN THE 3 MONTHS PRIOR TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain liabilities. In such jurisdictions, the above limitations apply to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Duplica and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any false income claims or misrepresentations you make to prospects or team members; or (e) your interaction with any partner company.
11.1 Informal Resolution. Before pursuing any formal dispute, you agree to contact us at legal@duplica.com to seek an informal resolution. We will make good-faith efforts to resolve any disagreement within 30 days.
11.2 Governing Law. These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles.
11.3 Arbitration. Any dispute not resolved informally shall be submitted to binding arbitration under the rules of the Asian International Arbitration Centre (AIAC) in Kuala Lumpur, Malaysia. Each party shall bear its own arbitration costs unless the arbitrator determines otherwise.
11.4 Class Action Waiver. You agree that any claims must be brought in your individual capacity, not as a plaintiff or class member in any purported class action, collective, or representative proceeding.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Duplica regarding the Service and supersede all prior agreements and understandings.
Severability. If any provision is found unenforceable, the remaining provisions continue in full force.
No Waiver. Our failure to enforce any right or provision shall not constitute a waiver of such right.
Assignment. You may not assign your rights or obligations without written consent. We may assign our rights in connection with a merger, acquisition, or sale of assets.
Force Majeure. We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control including natural disasters, war, cyberattacks, or infrastructure failures.
All legal notices must be sent to us in writing. For general questions about these Terms:
Legal Email
legal@duplica.com
General Support
support@duplica.com
© 2026 Duplica. All rights reserved.